Sadly, if you are not able to connect your device even after troubleshooting then you will have to follow other steps. But don’t lose hope because you can always get the help of Roku technicians at +1 (856) 335-5751 to solve the error codes.
How to Solve Roku Error Code 005: Advanced Troubleshooting?
These steps will help you solve error code 005. Follow these steps if you are unable to resolve error code 005 using the basic troubleshooting method.
- Try resetting the Roku device.
- To do so, reset the device to factory settings.
- Now, use the Ethernet cable to connect your Roku device with the Wi-Fi connection.
- As soon as, the Roku device is connected with the Wi-Fi connection using Ethernet cable start the activation process.
- Now, the Roku device will start updating (if required).
- As soon as, the update is complete to remove the Ethernet cables and try connecting with the Wi-Fi network without it.
- If there is no error code seen it simply means that the activation process is complete and the Roku device is ready to use.
If still, the problem persists, try checking the network settings. To resolve this issue, you can check the protocol settings. Follow these steps:
- Go to your router admin interface.
- Check for the settings option here.
- Check IP address. It should be similar to your IP address.
- Also, make sure to check the wireless security. To check wireless security try connecting with a Roku Technician at +1 (856) 335-5751 for more help.
